Terms and Conditions

1. Introduction

   • Company Information: Clearly state that atomy-bd.com is operated by Atomy BD Traders, a company registered in Bangladesh. Include your business registration number and registered office address.
   • Acceptance of Terms: Inform users that by accessing or using the website, they agree to be bound by these Terms and Conditions. Specify the date when the Terms become effective.

2. Use of the Website

   • Eligibility
     • Users must be at least 18 years old or accessing under the supervision of a parent or legal guardian.
     • Users must have the legal capacity to enter into binding contracts.
   • Account Creation
     • Users must provide accurate and complete information during registration.
     • They are responsible for maintaining the confidentiality of their account and password.
     • Notify users that they are responsible for all activities that occur under their account.
   • User Responsibilities
     • Prohibit the use of the website for fraudulent or unlawful activities.
     • Users must not transmit any worms, viruses, or any code of a destructive nature.
   • Prohibited Activities
     • Unauthorized copying, distribution, modification, or public display of content.
     • Harassment, abuse, or harm to other users.
     • Violation of intellectual property rights.

3. Product Information and Orders

   • Product Descriptions
     • Acknowledge that while efforts are made to provide accurate information, errors may occur.
     • Images are for illustrative purposes; actual products may vary.
   • Pricing and Availability
     • Prices are subject to change without notice.
     • In case of incorrect pricing, you reserve the right to cancel orders.
   • Order Acceptance and Cancellation
     • Outline the process of order acceptance, including verification of payment and shipping details.
     • Reserve the right to refuse or cancel any order for reasons such as stock limitations or pricing errors.
   • Payment Verification
     • May require additional information to verify payment and ensure transaction security.

4. Payment Terms

   • Accepted Payment Methods
     • Credit/Debit Cards (Visa, MasterCard)
     • Mobile Banking (bKash, Rocket)
     • Cash on Delivery (if applicable)
   • Payment Processing
     • Payments are processed through secure, encrypted third-party gateways.
     • State that you do not store credit card information on your servers.
   • Currency
     • All transactions are processed in Bangladeshi Taka (BDT).

5. Shipping and Delivery

   • Shipping Policies
     • List available shipping options and estimated delivery times.
     • Mention any areas where delivery is not available.
   • Delivery Charges
     • Explain how shipping costs are calculated.
     • Inform about any free shipping thresholds or promotional offers.
   • Risk of Loss
     • State that risk passes to the customer upon delivery.
     • Recommend that customers inspect packages upon receipt.

6. Return and Refund Policy

   • Non-Returnable Products
     • Clearly state that products are generally non-returnable and non-refundable.
     • Exceptions are made under specific valid reasons.
   • Valid Reasons for Return
     • Damaged or Defective Products: Must report damages immediately upon receipt.
     • Incorrect or Incomplete Orders: Products that differ from what was ordered.
     • Product Mismatch: Significant differences from product descriptions.
   • Return Conditions
     • Products must be unused, unworn, and in original packaging.
     • Include all tags, manuals, warranty cards, and accessories.
     • Return requests must be made within a specified timeframe (e.g., 7 days of delivery).
   • Return Process
     • Customers must contact customer care at +8801718-787468 to initiate a return.
     • Provide instructions on how to return the product, including any return shipping labels.
   • Refunds
     • Explain that refunds will be processed after verifying the returned product.
     • State the method of refund (e.g., original payment method, store credit) and the expected timeframe.

7. Privacy Policy

   • Data Collection
     • Detail the types of personal information collected, such as names, addresses, phone numbers, email addresses, and payment details.
   • Use of Personal Information
     • For processing orders, delivering products, and providing customer support.
     • May use data for marketing communications if the user has not opted out.
   • Data Sharing
     • With third-party service providers (e.g., couriers, payment processors) as necessary.
     • Assure users that data is not sold to third parties.
   • Cookies and Tracking
     • Explain the use of cookies to enhance user experience.
     • Provide information on how users can manage or disable cookies.
   • Data Security
     • Outline measures taken to protect user data, such as encryption and secure servers.
   • User Rights
     • Users may access, correct, or request deletion of their personal information.
     • Provide contact information for privacy inquiries.

8. Intellectual Property Rights

   • Ownership of Content
     • All content, including text, graphics, logos, images, and software, is owned by Atomy BD Traders or licensed to it.
   • Limited License to Users
     • Grant users permission to access and make personal use of the website.
     • Prohibit downloading, modifying, or using content for commercial purposes without consent.
   • Restrictions
     • Users must not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission.

9. Limitation of Liability

   • Disclaimers
     • The website and all information, content, materials, products, and services are provided on an "as is" and "as available" basis.
     • Disclaim all warranties, express or implied.
   • Liability Limitation
     • Atomy BD Traders will not be liable for any damages arising from the use of the website or products.
     • Limit liability to the maximum extent permitted by law.

10. Indemnification

    • Users agree to indemnify and hold harmless Atomy BD Traders, its affiliates, and employees from any claims or demands arising from their use of the website, violation of the Terms, or infringement of any rights.

11. Governing Law and Dispute Resolution

    • Applicable Law
      • These Terms and Conditions are governed by the laws of the People's Republic of Bangladesh.
    • Dispute Resolution
      • Any disputes shall be resolved through amicable negotiations.
      • If unresolved, disputes may be submitted to the exclusive jurisdiction of the courts in Bangladesh.

12. Termination

    • Right to Terminate
      • Atomy BD Traders reserves the right to suspend or terminate user accounts for violations.
    • Effect of Termination
      • Users will remain liable for all amounts due up to and including the date of termination.
      • Access to services may be revoked without prior notice.

13. Changes to the Terms

    • Modification Rights
      • Atomy BD Traders may update or modify the Terms at any time without prior notice.
    • Notification of Changes
      • Changes will be posted on the website with an updated effective date.
      • Users are responsible for reviewing the Terms periodically.
    • Continued Use
      • Continued use of the website constitutes acceptance of the updated Terms.

14. Miscellaneous

    • Severability
      • If any provision is deemed invalid or unenforceable, it will not affect the validity of the remaining provisions.
    • Entire Agreement
      • These Terms and Conditions, along with the Privacy Policy, constitute the entire agreement between the user and Atomy BD Traders.
    • Waiver
      • Failure to enforce any right or provision does not constitute a waiver of such right or provision.

15. Contact Information

    • Customer Support
      • For inquiries or assistance, users can contact customer service at:
        • Phone: +8801718-787468
        • Email: [email protected]
    • Legal Notices
      • Any legal notices should be sent to:
        • Address: House 6, Road 9, Sector 4, Uttara 1229, Dhaka, Bangladesh 
        • Email: [email protected]

Additional Considerations

• Compliance with Local Laws

  • Ensure that your Terms and Conditions comply with the Consumer Rights Protection Act, 2009 and the Information and Communication Technology Act, 2006 of Bangladesh.
  • Include any required disclosures or notices mandated by Bangladeshi law.

• Electronic Communications

  • Inform users that by using the website or communicating with you electronically, they consent to receive communications electronically.
  • Explain how electronic agreements, notices, and communications satisfy any legal requirements.

• Third-Party Links

  • If your website contains links to third-party websites, disclaim responsibility for the content or accuracy of those sites.
  • Users access linked sites at their own risk.

• Force Majeure

  • State that you are not liable for delays or failures in performance resulting from acts beyond your reasonable control, such as natural disasters, strikes, or governmental actions.